Terms of Service

Terms of Service

Acceptance of Terms

By accessing or using Steel Forge Tools, a service operated by Phoenix Rail & Iron LLC, you agree to these Terms of Service. If you do not agree with these Terms, do not use the Service.

Company Information

Steel Forge Tools is a product and service brand operated by Phoenix Rail & Iron LLC.

All software, downloads, support, billing, customer service, and business operations related to Steel Forge Tools are managed exclusively through Phoenix Rail & Iron LLC.

Any questions, disputes, support requests, refund inquiries, or legal matters related to Steel Forge Tools must be directed to Phoenix Rail & Iron LLC through the contact information provided on our website.

Intended Use

Permitted Use

The Service is intended to assist fabricators, welders, machinists, hobbyists, contractors, and related trades by providing digital fabrication tools, printable templates, calculators, downloadable software, and related fabrication resources.

You may use generated outputs for personal use, shop use, or commercial fabrication work.

Prohibited Use

You agree not to:

  • Use the Service for unlawful purposes

  • Attempt to gain unauthorized access to our systems, servers, or accounts

  • Interfere with the operation or security of the Service

  • Use bots, scraping tools, or automated systems to copy or harvest data from the Service

  • Reverse engineer, decompile, copy, or reproduce the underlying software or algorithms

  • Remove copyright notices, branding, or proprietary markings

  • Redistribute, resell, sublicense, or publicly share downloaded software or generated outputs as competing products

  • Misrepresent our tools or outputs as your own software or service

Accuracy, Verification, and Fabrication Responsibility

IMPORTANT: All generated templates, dimensions, calculations, STL files, DXF files, PDFs, and other outputs must be independently verified by the user before fabrication, cutting, welding, machining, installation, or production use.

While we make reasonable efforts to provide accurate tools and calculations, the Service is provided “as is” and “as available” without warranties of any kind.

You are solely responsible for:

  • Verifying all dimensions and fitment

  • Confirming material suitability

  • Performing test fits and validation

  • Following applicable laws, codes, standards, and engineering requirements

  • Safe operation of fabrication equipment and machinery

  • Inspecting and validating all generated outputs prior to use

Always verify templates and measurements before cutting material or operating equipment.

No Engineering or Professional Advice

The Service is provided for informational and fabrication assistance purposes only and does not constitute engineering, architectural, structural, code compliance, manufacturing, or professional advice.

Use of the Service does not create any professional, engineering, consulting, or advisory relationship between you and Phoenix Rail & Iron LLC.

Users are solely responsible for determining whether generated outputs are appropriate for their intended application.

Safety Notice

Metal fabrication, welding, plasma cutting, machining, grinding, and related activities involve inherent risks that can result in serious injury, death, fire, or property damage.

Users are solely responsible for:

  • Wearing appropriate personal protective equipment (PPE)

  • Following safe fabrication and machining practices

  • Operating machinery safely

  • Following manufacturer recommendations

  • Complying with OSHA requirements and local regulations where applicable

  • Ensuring safe setup, fixturing, cutting, welding, and handling procedures

Our software and templates are not a substitute for professional training, engineering review, safe operating procedures, or common sense.

Limitation of Liability

USE OF THE SERVICE IS AT YOUR OWN RISK.

To the fullest extent permitted by applicable law, Phoenix Rail & Iron LLC, Steel Forge Tools, and their owners, employees, affiliates, contractors, licensors, suppliers, and representatives shall not be liable for any claims, damages, losses, liabilities, costs, or expenses of any kind arising from or related to use of the Service or reliance on any generated outputs.

This limitation applies to all damages of every kind, including but not limited to:

  • Material waste or scrap

  • Incorrect templates, dimensions, calculations, or layouts

  • Improper fitment or fabrication errors

  • Machine crashes or CNC/controller failures

  • Damage to tools, machinery, equipment, or workpieces

  • Welding defects or structural failures

  • Loss of production time

  • Downtime or business interruption

  • Loss of contracts, profits, revenue, or customers

  • Personal injury or death

  • Property damage

  • Third-party claims

  • Data loss or software incompatibility

  • Errors, bugs, omissions, or interruptions in the Service

The Service and all generated outputs are provided “AS IS” and “WITH ALL FAULTS,” without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, non-infringement, or suitability for fabrication, machining, welding, engineering, or structural applications.

Phoenix Rail & Iron LLC does not warrant that the Service will be error-free, uninterrupted, compatible with your equipment, or suitable for any specific use or project.

You acknowledge and agree that:

  • All generated outputs must be independently verified before use

  • You are solely responsible for all fabrication decisions and safety practices

  • You assume all risks associated with cutting, welding, machining, fabrication, installation, and use of produced parts

  • The Service is a drafting and fabrication aid only and not a substitute for engineering review, professional judgment, or physical verification

To the fullest extent permitted by law, the total cumulative liability of Phoenix Rail & Iron LLC arising from or related to the Service shall not exceed the amount paid by you, if any, for access to the Service during the twelve (12) months preceding the claim.

Some jurisdictions do not allow certain limitations of liability, so portions of this section may not apply to you.

Intellectual Property

All software, designs, graphics, branding, code, calculations, interfaces, documentation, and underlying tool logic remain the property of Phoenix Rail & Iron LLC unless otherwise stated.

Purchasing or using our products does not transfer ownership of the software itself.

Generated outputs such as PDFs, DXFs, STL files, templates, and printed layouts may be used in your own fabrication projects, including commercial work. However, you may not:

  • Repackage or resell the software itself

  • Clone or reproduce the Service as a competing product

  • Distribute modified versions of our software without permission

Digital Products and Downloads

Due to the nature of digital products, all sales are generally final unless otherwise required by law.

We reserve the right to update, modify, discontinue, replace, suspend, or remove digital products, downloads, calculators, software, or features at any time without notice.

Compatibility with specific machines, operating systems, slicers, printers, CNC controllers, fabrication equipment, or workflows is not guaranteed unless explicitly stated.

User Accounts

If you create an account, you are responsible for maintaining the confidentiality and security of your login credentials and for all activity occurring under your account.

We reserve the right to suspend or terminate accounts that violate these Terms or misuse the Service.

Service Availability

We do not guarantee uninterrupted, secure, or error-free operation of the Service.

Features, downloads, calculators, software tools, or entire sections of the Service may be modified, suspended, or discontinued at any time without prior notice.

Indemnification

You agree to defend, indemnify, and hold harmless Phoenix Rail & Iron LLC, Steel Forge Tools, and their owners, employees, affiliates, contractors, licensors, and representatives from and against any and all claims, demands, actions, damages, losses, liabilities, judgments, settlements, penalties, fines, costs, and expenses, including reasonable attorney’s fees, arising out of or related to:

  • Your use or misuse of the Service

  • Your reliance on generated templates, calculations, dimensions, or outputs

  • Any fabrication, machining, welding, cutting, manufacturing, installation, or construction activity related to use of the Service

  • Personal injury, death, or property damage

  • Structural failures or equipment failures

  • Violations of laws, codes, regulations, or industry standards

  • Any commercial or production losses

  • Your violation of these Terms

You acknowledge that all outputs generated by the Service must be independently verified prior to use and that Phoenix Rail & Iron LLC is not responsible for the accuracy, suitability, or fitness of generated outputs for any specific application.

Dispute Resolution, Arbitration, and Class Action Waiver

Any dispute, claim, or controversy arising out of or relating to the Service or these Terms shall first be attempted to be resolved through good-faith informal negotiations.

If a dispute cannot be resolved informally, the dispute shall be resolved exclusively through binding arbitration conducted in the State of Maine in accordance with the rules of the American Arbitration Association or a substantially similar arbitration body chosen by Phoenix Rail & Iron LLC.

You agree that:

  • Arbitration shall be conducted on an individual basis only

  • You waive any right to participate in a class action lawsuit or class arbitration

  • You waive any right to a jury trial

  • Any claim must be brought in your individual capacity and not as part of any collective or representative proceeding

Notwithstanding the foregoing, Phoenix Rail & Iron LLC may seek injunctive relief or pursue claims related to intellectual property, unauthorized access, misuse of software, or nonpayment in any court of competent jurisdiction.

Venue and Jurisdiction

To the extent any dispute is permitted to proceed in court rather than arbitration, you agree that such dispute shall be brought exclusively in the state or federal courts located in the State of Maine.

You consent to the exclusive jurisdiction and venue of such courts and waive any objection based on inconvenient forum or lack of personal jurisdiction.

Attorney’s Fees

In any action or proceeding arising out of or related to these Terms or the Service, the prevailing party shall be entitled to recover its reasonable attorney’s fees, costs, and expenses.

Changes to These Terms

We may update these Terms from time to time. Continued use of the Service after changes are posted constitutes acceptance of the revised Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Maine, without regard to conflict of law principles.

Contact

Questions regarding these Terms may be directed through the contact information provided on our website.